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ComEd Rep Says Reliability is the Best It's Been In Years

And, Smart Meter rollout has begun just east of Elmhurst.

In a report to city officials, ComEd says its reliability is improving. (Credit: Carol Kania Morency)
In a report to city officials, ComEd says its reliability is improving. (Credit: Carol Kania Morency)

Written by Carol Kania Morency

ComEd has had a lot of explaining to do to Elmhurst officials in the last few years. But in the utility's latest update to Elmhurst City Council Tuesday, representatives noted that reliability has increased on the 47 circuits that provide power to residents.

George Gaulrapp, an external affairs manager for ComEd, told aldermen that average system interruptions are improving. 

“I’m pleased to report that this is the best record in years,” he said.

Residents experienced on average less than one interruption last year. Gaulrapp described an interruption as a power loss lasting less than one minute.

In the last two years, the utility has been working to make system components more resistant to storm damage on 11 circuits and trimming trees on 27 circuits.  Areas that have seen improvement include North Avenue and Route 83, First Street and Winthrop Avenue, Fullerton Avenue and Elm Street, and Elm and Riverside Drive.

Overhead cable was buried near near York Woods, and wildlife protection devices were installed in the 300 block of Ridge Avenue.

“Smart” switches, which automatically reroute power when problems occur, were installed at Monterey and Fairfield avenues, Highland and Villa avenues and St. Charles Road and Villa. 

The new switches are just the start of the utilities’ much-talked-about Smart Grid, which will upgrade infrastructure and home meters to ideally make the system more reliable. Gaulrapp told the council smart meters already have been installed in areas east of Interstate 294. 

According to a ComEd timetable, Smart Meters should come to York and Addison townships beginning in 2015.

Click here for a list of articles about ComEd on Elmhurst Patch.

Stewart Levine January 22, 2014 at 06:48 AM
com ed is a scum bag company, google the film "take back your power"
Jim R January 22, 2014 at 09:06 AM
Odd that I had 3 very brief outages in a matter of a few weeks, and when reported was told they would be looking into it. These brief outages do not have the severe impact of outages from major storms. A concern remains when weather is mild and power is lost for a brief period what impact does that have on your systems using electrical power. I have many of my devices on surge suppressors, but a number of items are not. Loss of power and regaining it quickly is a problem. Remember a number of years ago when we returned from vacation, our refrigerator was off. Found out from a neighbor that there were a number of brownouts. Though we lost all of the food in the refrigerator and freezer, my complaint to comed got us no place. Guess things have not changed much.
Jennifer MacKenzie January 22, 2014 at 09:53 AM
I live in Villa Park near Rt 83, we've had several outages in the past 6 months, which is quite unusual. VP did go to a different supplier, but COMED still does the delivery.
Jim R January 22, 2014 at 12:30 PM
I live in Villa Park also, and had signed up with another supplier more than a year ago. Since I received a senior discount from this dealer my rate was still lower than what the village had negotiated, so it has nothing to do with the supplier but poor support from COMed, so they are living up to their expectations of poor customer service. I was never paid back for any of the food loss, and am not expecting much to occur now. Even when you use a different supplier, you can only save so much since unfortunately a large part of the bill is distribution which takes us back to COMed.
Doremus Jessup January 22, 2014 at 01:49 PM
Jim R, I don't know if,when or who, but maybe you will be one of the lucky ones who gets reimbursed. http://www.chicagobusiness.com/article/20130129/NEWS11/130129779/comed-must-cover-some-of-customers-storm-outage-losses-icc-judge#
Jim R January 22, 2014 at 03:05 PM
It would not apply to me even though we were without power for more than 4 hours as we were able to get power from a generator for part of the time. We were some of the fortunate in the power loss as were without power for 10 hours. It is understandable in my opinion in the case of extreme storms as long as the power company maintains its lines such as tree trimming and dealing with other issues in their delivery system. In the cases I had mentioned there were no storms or high winds when the power dropped briefly. In this case I would think ComEd should be culpable as it is not a matter of weather causing it. While we are on this topic I want to thank the personnel who go out in these storms to restore our power. I remember once when we had lost power and I wanted to go down the street to talk to a worker. He was up on the lift raised up to a power line working on it while there was lightening occurring frequently. These workers deserve our respect and thanks. Management and Comed is another matter.

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